Privacy Policy

Introduction

Tarjimnebi.ge ("we", "our", or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and translation services.

Data We Collect

We may collect the following types of personal data:

Personal Information

Full name
Email address
Phone number
Address (when delivery is requested)

Documents & Order Data

Documents you upload for translation
Order details (language pair, document type, urgency)
Payment information (processed securely by payment providers)

Technical Data

IP address and browser type
Cookies and usage analytics
Device information and operating system

How We Use Your Data

We use your personal data for the following purposes:

To provide translation services and process your orders
To communicate with you about your order status and delivery
To improve our website and services
To comply with legal obligations
To provide customer support

Document Confidentiality

We understand the sensitive nature of the documents entrusted to us. All translators sign non-disclosure agreements (NDAs). Your documents are stored securely with encrypted transfer protocols, and upon your request, all files are permanently deleted after project completion. We never share, sell, or use your documents for any purpose other than providing the translation service.

Data Sharing

We do not sell your personal data. We may share your data only in the following circumstances:

With our contracted translators — only the documents required for translation (under NDA)
With notary services — when notarization is requested as part of your order
With payment processors — to complete your payment securely
With legal authorities — when required by Georgian law or court order

Cookies

Our website uses cookies to enhance your browsing experience. We use essential cookies for site functionality, analytics cookies (Google Analytics, Yandex Metrica) to understand how visitors use our website, and preference cookies to remember your language selection. You can manage cookie settings through your browser preferences.

Data Retention

We retain your personal data and order records for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship plus any period required by Georgian law. Uploaded documents can be permanently deleted upon your request after project completion.

Your Rights

Under applicable data protection laws, you have the right to:

Access Your Data

Request a copy of the personal data we hold about you

Correct Your Data

Request correction of inaccurate or incomplete personal data

Delete Your Data

Request deletion of your personal data and uploaded documents

Object to Processing

Object to the processing of your personal data for certain purposes

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transfers, and access to personal data is restricted to authorized personnel only.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: